Cat Tree with Sisal-Covered Scratching Posts and 2 Plush Rooms
- Regular price
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$64.99 - Regular price
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- Sale price
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$64.99
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The cat tree is composed of good quality plush material, giving your cats a soft and comfortable touch in their estate. Nicely cushioned perches, spacious houses, sisal scratching posts, several layer designs, and jingly balls will provide a lot of lounging room and fun to your kitties. They can watch birds and squirrels on the perches, take a nap in the room, jump up and down, play with toys, or explore around in their castle. This cat room will be fun enough for your little one! Solid construction with balanced design and strong base ensures your fur babies are safe as well as having fun from this cat stand. The cat climber also match the furniture of your room.
Features
- Sturdy and Safe Structure -- ZENY multi-level 54'' cat tree is made from highly durable particleboard wood, wrapped with soft flannelette finish to keep your cats warmed and cozy. Stability is always a priority. Super solid construction, well-balanced design, strong base—cats can easily and safely leap on or off this cat tree. Max Load up to 44 lbs. Recommended for Small and Medium-sized cats rather than Large cats.
- Roomy and Enjoyable -- 2 spacious hideaway houses offer super soft and warm lounging spots. Sisal rope coiled posts help develop positive scratching habits. 3 top perch platforms to enjoy the feeling of being at the top of the world and sit on to look out the window. Multi-layer structure design is convenient for the cat's scratching, climbing, sleeping, and exercising.
- Quality Plush Covering -- The multi-level cat tower is composed of good quality plush material, which is very soft and comfortable. Your furry family members will love the plush touch and enjoy exploring and sniffing around their new home, no scratching your furniture anymore.
- Increase Exercise and Improve Skills -- The cat tree hangs two fur balls, which will add extra fun for cats and promote exercising, satisfying the instincts of your restless kitten. And it is strong enough not to be destroyed. Big room: 17.7'' x 10.6'' x 12'' (LxWxH), small room: 10.63'' x 10.63'' x 8.2’’ (LxWxH).
- Recommended for Small to Medium-Sized Cats -- ZENY 54'' sturdy cat tree tower is recommended for Small and Medium cats with natural sisal scratching posts. It's a cat's favorite. It will provide your cat with a place to have fun, exercise, explore, scratch, and just relax. The Cat Tree will be your pet furniture sofa protection shield, keeping your cat away from your furniture, drapes, carpets, and clothes with this cat tree.
Specifications:
- Target Species: Cat
- Product Dimensions: 25.9"L x 25.5"W x 54.3"H
- Breed Recommendation: Large Breeds
- Specific Uses For Product: Exercise, Scratching, Climbing, Entertainment
- Recommended Uses For Product: Indoor
- Care Instructions: Hand Wash Only
Shipping Policy
We are dedicated to providing you with a hassle-free and efficient shipping experience. We want to ensure that you are informed about our shipping procedures, so please read our shipping policy below:
Processing Time:
- Once your order is placed and payment is successfully processed, our team will begin the process of preparing your order. We work diligently to have your items ready for shipment within 24-48 hours.
Shipping Methods:
- To guarantee the secure and timely delivery of your orders, we collaborate with reliable shipping carriers. The shipping method selected for your order will be determined by several factors, including the destination and the size/weight of the package.
- For most orders, we offer standard shipping.
Shipping Costs:
- We believe in fair and transparent shipping costs. For orders with a cart value below $50, a flat shipping fee of $4.99 will apply. However, if your cart value exceeds $50, you are eligible for free shipping.
Estimated Delivery Time:
- Our standard shipping typically takes 8-12 working days from the date of order processing for your package to reach its destination. Please bear in mind that this is an estimate, and actual delivery times may vary due to factors beyond our control, such as customs clearance, weather conditions, or any unforeseen circumstances.
Shipping Policy
Our Commitment to Seamless Shipping
We are dedicated to providing you with a hassle-free and efficient shipping experience. We want to ensure that you are informed about our shipping procedures, so please read our shipping policy below:
Processing Time:
- Once your order is placed and payment is successfully processed, our team will begin the process of preparing your order. We work diligently to have your items ready for shipment within 24-48 hours.
Shipping Methods:
- To guarantee the secure and timely delivery of your orders, we collaborate with reliable shipping carriers. The shipping method selected for your order will be determined by several factors, including the destination and the size/weight of the package.
- For most orders, we offer standard shipping.
Shipping Costs:
- We believe in fair and transparent shipping costs. For orders with a cart value below $50, a flat shipping fee of $4.99 will apply. However, if your cart value exceeds $50, you are eligible for free shipping.
Estimated Delivery Time:
- Our standard shipping typically takes 8-12 working days from the date of order processing for your package to reach its destination. Please bear in mind that this is an estimate, and actual delivery times may vary due to factors beyond our control, such as customs clearance, weather conditions, or any unforeseen circumstances.
Order Tracking:
- As soon as your order is shipped, we will provide you with a tracking number through email or your customer account. You can use this tracking number to monitor the progress of your shipment online. Kindly note that it may take up to 48 hours for the tracking information to be updated in the carrier's system.
Address Accuracy:
- To ensure successful delivery, we urge you to double-check and provide an accurate and complete shipping address during checkout. We will not be held responsible for any delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
Non-Delivery or Lost Packages:
- While it is a rare occurrence, if a package is not delivered within the estimated timeframe or is lost in transit, please do not hesitate to reach out to our customer support team. We will immediately initiate an investigation with the shipping carrier to locate the package or arrange for a replacement or refund, depending on the specific situation.
Should you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We deeply appreciate your patience and understanding as we work tirelessly to deliver your orders efficiently, all while providing the highest level of service.
Refund Policy
We want to ensure that you have a satisfactory shopping experience, and we understand that returns may sometimes be necessary. Please find below our return policy for your reference:
1. Return Period: We offer a 30-day return window from the date of delivery. If 30 days have elapsed since your purchase, we regret to inform you that we cannot offer a refund or exchange.
2. Eligibility Criteria: To be eligible for a return, the item must meet the following criteria:
a. Unused and Undamaged: The item should be in unused and undamaged condition. It should not show any signs of wear, tear, or alteration.
b. Original Packaging: The item must be returned in its original packaging or similar protective packaging to prevent damage during transit.
c. Specific Product Eligibility: Certain products may have specific eligibility requirements due to their nature, such as hygiene products, perishable goods, or personalized items. For more information regarding the eligibility of specific products, please contact our customer support.
3. Return Process: If you wish to initiate a return, kindly follow these steps:
a. Contact Customer Support: Within the 30-day return period, reach out to our customer support team via email or phone. Provide your order details and the reason for the return. Our support team will guide you through the process.
b. Approval and Instructions: Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and detailed instructions on how to proceed with the return.
c. Secure Packaging: Pack the item securely in its original packaging or similar protective packaging to ensure it remains undamaged during transit. Please make sure to include the RMA number on the package.
d. Shipping: You are responsible for the return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method to ensure the item's safe return.
4. Inspection and Refund Process: Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria. If approved, we will initiate the refund process. Here are some important points to note:
a. Refund Method: The refund will be processed using the original payment method used for the purchase.
b. Refund Coverage: The refund will cover the cost of the returned item(s) but will exclude any shipping or handling charges.
c. Processing Time: Depending on your payment provider, it may take some time for the refund to reflect in your account.
5. Exchanges: If you wish to exchange an item, please follow the return process as outlined above and then place a new order for the desired item. This will ensure a faster turnaround time for receiving the product you want.
6. Non-Returnable Items: Certain items are non-returnable, including but not limited to gift cards, downloadable software, and items marked as final sale or clearance. Please review the product description or contact our customer support for more information on non-returnable items.
7. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support immediately. We will assist you in resolving the issue by providing a replacement, a refund, or any other necessary solution.
We strive to provide excellent customer service and will do our best to accommodate your return requests within the specified guidelines. If you have any further questions or concerns about our return policy, please don't hesitate to contact our customer support team.
1. Return Period: We offer a 30-day return window from the date of delivery. If 30 days have elapsed since your purchase, we regret to inform you that we cannot offer a refund or exchange.
2. Eligibility Criteria: To be eligible for a return, the item must meet the following criteria:
a. Unused and Undamaged: The item should be in unused and undamaged condition. It should not show any signs of wear, tear, or alteration.
b. Original Packaging: The item must be returned in its original packaging or similar protective packaging to prevent damage during transit.
c. Specific Product Eligibility: Certain products may have specific eligibility requirements due to their nature, such as hygiene products, perishable goods, or personalized items. For more information regarding the eligibility of specific products, please contact our customer support.
3. Return Process: If you wish to initiate a return, kindly follow these steps:
a. Contact Customer Support: Within the 30-day return period, reach out to our customer support team via email or phone. Provide your order details and the reason for the return. Our support team will guide you through the process.
b. Approval and Instructions: Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and detailed instructions on how to proceed with the return.
c. Secure Packaging: Pack the item securely in its original packaging or similar protective packaging to ensure it remains undamaged during transit. Please make sure to include the RMA number on the package.
d. Shipping: You are responsible for the return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method to ensure the item's safe return.
4. Inspection and Refund Process: Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria. If approved, we will initiate the refund process. Here are some important points to note:
a. Refund Method: The refund will be processed using the original payment method used for the purchase.
b. Refund Coverage: The refund will cover the cost of the returned item(s) but will exclude any shipping or handling charges.
c. Processing Time: Depending on your payment provider, it may take some time for the refund to reflect in your account.
5. Exchanges: If you wish to exchange an item, please follow the return process as outlined above and then place a new order for the desired item. This will ensure a faster turnaround time for receiving the product you want.
6. Non-Returnable Items: Certain items are non-returnable, including but not limited to gift cards, downloadable software, and items marked as final sale or clearance. Please review the product description or contact our customer support for more information on non-returnable items.
7. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support immediately. We will assist you in resolving the issue by providing a replacement, a refund, or any other necessary solution.
We strive to provide excellent customer service and will do our best to accommodate your return requests within the specified guidelines. If you have any further questions or concerns about our return policy, please don't hesitate to contact our customer support team.
