FAQ

Which payment methods are accepted?

We accept payments via Paypal only.

How long will delivery take?

Economy shipping is free with a handling time between 1-2 business days. Once the package has been shipped out, it should arrive within
3-10 business days.

How much does shipping cost?

Economy shipping is free with a handling time between 1-2 business days. Once the package has been shipped out, it should arrive within 3-10 business days.

If you need your item faster we offer a faster shipping method available upon checkout. 

Standard Shipping 1-5 Business Day Shipping= $4.99
2 Day Air Shipping 2-3 Business Day Shipping= $9.99

What are your other shipping policies?

We do not accept requests to change shipping addresses post purchase. We do not ship to AK, HI, PO boxes, or APO addresses. We are not responsible for any incorrect or undeliverable addresses. We only ship to the confirmed Paypal address. Please note that manufacturers update their packaging from time to time and that the packaging images shown in our product listing may vary from what you ultimately receive however be assured you are receiving the identical contents you ordered regardless.

How secure is shopping on PricePounders.com? Is my data protected?

Our website is encrypted with an SSL certificate. The major purpose of an SSL certificate is to encrypt information so that it can only be read and understood by the intended parties. Information submitted on Internet forms often passes through more than one computer before reaching its final destination, and the more “stops” it has to make, the higher the chance that a third party could obtain access. An SSL certificate inserts random characters into the original information, rendering it incomprehensible to anyone without the proper encryption key. If the information does somehow wind up in the wrong hands, it will be unreadable and therefore useless.

Customers visiting your site will know that you have encryption in place in several ways. The most recognizable is the replacement of the “http” protocol with “https“. This shows that a page is secure and is backed up by another visual cue: a lock image somewhere in the browser’s status or location bar. Today’s savvy online shoppers know to look for these things before making any online purchases, and trust me, the stats show you that not having it can be dire.

In order to meet Payment Card Industry compliance, an online business needs an SSL certificate with the proper encryption of at least 128-bit. PCI standards verify that the SSL certificate is from a trusted source, uses the right strength of encryption and provides a private connection on any page that requires customers to enter personal information. Without a certificate that meets these standards, a site won’t be able to take credit card payments.

What exactly happens after ordering?

Your order will be processed within 1-2 business days if it occurs before 4PM PST on a business day. Orders received after 4PM PST on a business day will be processed the next business day. Please keep in mind that Saturday and Sunday are not business days.

Do I receive an invoice for my order?

Tracking updates as they occur will be regular sent tour email address. Tracking will also be uploaded to the transaction in your Paypal account.

How do I track my order?

Yes you will receive it to your email address as well as via your Paypal account.

What is your return policy?

You may return new, unopened items within 30 days of delivery for a refund, and a restocking fee may apply. Return shipping fees (if any) are not refundable. Message us for return instructions if you have questions.